Phase 2 · Strategy & Planning · From Idea to Executable Plan
Business Process Automation
Every hour a skilled person spends on a repeatable, predictable task is an hour they are not spending on the work that requires their actual skill. Automation is the structural solution to that problem.
Business process automation is the identification and systematic automation of the repetitive, rules-based tasks across the business — from data entry and document creation through email workflows, reporting, and approval processes — using the right combination of tools to remove human time from low-value work and redirect it to the activities that require genuine expertise and judgment. We audit the process landscape, design the automation architecture, and implement the tools that free the team for the work that matters.
The Pain We Solve
You may recognise yourself in one of these.
Three audience scenarios · because the same service produces a different transformation depending on where you are in the business journey.
Scenario 1
The growing business where manual processes are consuming an increasing share of team time as the business scales
At five clients, the manual processes worked. At twenty, they are consuming a disproportionate share of team capacity. The business is hiring people to do work that automation could perform — and the cost of that work is eating the margin that growth was supposed to create.
Scenario 2
The business owner who is personally performing manual tasks that could be automated because nobody has ever designed the alternative
The founder is the one who sends the invoices, checks the CRM, updates the spreadsheet, and formats the reports — because those systems were set up without automation and changing them has always been deprioritised by the urgency of everything else.
Scenario 3
The business losing revenue to manual process errors — missed follow-ups, late invoices, duplicate data entry
The errors are small individually and significant in aggregate. A follow-up not sent loses a deal. An invoice sent late delays cash flow. Data entered twice in incompatible formats creates reconciliation work. Automation eliminates the category of error rather than managing it.
The Impact It Creates
The Moment You Will Feel the Difference.
Team time freed from manual processes and redirected to high-value activity
Process errors eliminated through automation of rules-based tasks
Business capacity increased without proportional headcount growth
Scalability improved — the business can handle more volume without breaking
What You Receive
The Specific Deliverables.
Tangible outputs · documented, dated, and yours to keep.
- Process audit — identification of all manual, repeatable tasks
- Automation opportunity prioritisation — impact vs complexity matrix
- Automation tool selection and architecture design
- Workflow automation implementation
- Team training on automated systems
- Automation ROI measurement framework
The Outcome
Where You Will Be on the Other Side.
The business operates with automated processes that eliminate manual work, reduce errors, and free the team to focus on the activities that require their genuine expertise — with a scalable operational foundation that handles growth without proportional cost increase.
Primary Focus
Identifying and implementing business process automation that eliminates manual work, reduces errors, and frees team capacity for high-value activity.
KPI Measurement
- Hours saved per week through automation
- Process error rate before and after
- Cost of automation vs cost of manual process
- Team capacity freed for high-value work
- Scalability — volume handled without additional headcount
Investment & ROI
Pricing Engineered Around the Value You Create.
Every engagement is sized against the value we believe we can create with you · the fee is always a fraction of the outcome. Four tiers · so the investment matches your stage of business.
Tier 1
Foundations
£5,000 – £15,000
Right for
Pre-startup, startup, and micro-business founders ready to build on evidence rather than instinct.
Typical Value Created
£100K+ in sharper resource allocation and avoided strategic missteps
Engagement
4 – 8 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 2
Acceleration
£15,000 – £50,000
Right for
Growing SMEs and established small businesses ready to scale a working model into the next revenue band.
Typical Value Created
£500K – £3M in faster execution and pipeline acceleration
Engagement
8 – 16 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 3
Transformation
£50,000 – £250,000
Right for
Medium enterprises and scale-stage businesses ready to commit to a multi-quarter, organisation-wide shift.
Typical Value Created
£2M – £20M in strategic value through repositioning, model redesign, and growth-system installation
Engagement
3 – 9 months
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 4
Enterprise
£250,000 – £2M+
Right for
Large enterprises, global operators, and complex organisations ready for a multi-year strategic partnership.
Typical Value Created
£10M+ in major strategic initiatives, capital deployment efficiency, and competitive repositioning
Engagement
12 months and onward
Target Return
5 – 10× ROI
within 12 – 18 months
Why We Price This Way
Every engagement is sized around the value we believe we can create with you. The fee is always a fraction of the outcome · typically 10 – 20% of the expected first-year return.
This is how we make sure pricing aligns with results. The conversation is never “what does this cost?” · it is always “what is this worth to your business?” We answer that together in the first call, transparently, and decide the right tier from there.
If we cannot articulate a credible 5–10× return for your specific situation, we will tell you in the first call. That honesty is part of why our clients trust us with the work that matters most.
Why This Conversation Matters
“The most expensive automation a business never implements is the one that would have freed the founder from two hours of manual work every day for ten years. We find those automations and build them — so the time goes back to the people who should be spending it on something better.”
A 90-minute structured strategy session · produces a usable roadmap whether you engage further or not.
More in Phase 2