Phase 2 · Strategy & Planning · From Idea to Executable Plan
Operational Planning
Strategy is what you intend. Operations is what actually happens. The gap between the two is where most businesses lose.
Operational planning is the design of HOW the work actually gets done · people, processes, systems, suppliers, capacity. We map the operations so the strategy can actually be executed at the volume and quality it requires.
The Pain We Solve
You may recognise yourself in one of these.
Three audience scenarios · because the same service produces a different transformation depending on where you are in the business journey.
Scenario 1
The startup scaling beyond the founder's bandwidth
The business has grown to the point where the founder can no longer be in every operational decision · and the operations have not been designed to function without that input.
Scenario 2
The SME with frequent operational fires
The team is always firefighting · missed deliveries, supplier issues, process breakdowns. Each one feels different; collectively they are the symptom of operations that were never properly designed.
Scenario 3
The enterprise integrating an acquisition
Post-acquisition, two sets of operations have to merge into one · and the integration plan exists only in slides. The operational design needed to actually do it has to be built.
The Impact It Creates
The Moment You Will Feel the Difference.
Operations that scale without breaking
Reduced firefighting · issues anticipated and designed out
Clear ownership across every operational process
Capacity matched to commercial growth rather than constantly behind it
What You Receive
The Specific Deliverables.
Tangible outputs · documented, dated, and yours to keep.
- Operational plan document
- Process map across critical workflows
- Capacity and resource model
- Supplier and partner operational dependencies
- Systems and tooling recommendations
- Operational KPIs and dashboard
The Outcome
Where You Will Be on the Other Side.
The business runs as a designed operation rather than a daily improvisation. Customers receive consistent experience, the team operates with clarity, and growth becomes a function of plan rather than a function of heroism.
Investment & ROI
Pricing Engineered Around the Value You Create.
Every engagement is sized against the value we believe we can create with you · the fee is always a fraction of the outcome. Four tiers · so the investment matches your stage of business.
Tier 1
Foundations
£5,000 – £15,000
Right for
Pre-startup, startup, and micro-business founders ready to build on evidence rather than instinct.
Typical Value Created
£100K+ in sharper resource allocation and avoided strategic missteps
Engagement
4 – 8 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 2
Acceleration
£15,000 – £50,000
Right for
Growing SMEs and established small businesses ready to scale a working model into the next revenue band.
Typical Value Created
£500K – £3M in faster execution and pipeline acceleration
Engagement
8 – 16 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 3
Transformation
£50,000 – £250,000
Right for
Medium enterprises and scale-stage businesses ready to commit to a multi-quarter, organisation-wide shift.
Typical Value Created
£2M – £20M in strategic value through repositioning, model redesign, and growth-system installation
Engagement
3 – 9 months
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 4
Enterprise
£250,000 – £2M+
Right for
Large enterprises, global operators, and complex organisations ready for a multi-year strategic partnership.
Typical Value Created
£10M+ in major strategic initiatives, capital deployment efficiency, and competitive repositioning
Engagement
12 months and onward
Target Return
5 – 10× ROI
within 12 – 18 months
Why We Price This Way
Every engagement is sized around the value we believe we can create with you. The fee is always a fraction of the outcome · typically 10 – 20% of the expected first-year return.
This is how we make sure pricing aligns with results. The conversation is never “what does this cost?” · it is always “what is this worth to your business?” We answer that together in the first call, transparently, and decide the right tier from there.
If we cannot articulate a credible 5–10× return for your specific situation, we will tell you in the first call. That honesty is part of why our clients trust us with the work that matters most.
Why This Conversation Matters
“The founders who burn out are not the ones with the hardest businesses · they are the ones whose operations were never designed to function without their constant intervention. Good operational planning is the gift of being able to step away · and have things still work.”
A 90-minute structured strategy session · produces a usable roadmap whether you engage further or not.
More in Phase 2