Phase 6 · Delivery & Customer Experience · Value Customers Can Feel
Outsourced Data & Analytics Hub
Every business generates data. Almost none of them use it. The businesses that do make better decisions faster — and it shows in every metric that matters.
Outsourced data and analytics hub is the managed analytics function for businesses that need the intelligence layer — dashboards, reporting, insight generation, and data infrastructure — to make evidence-based decisions without the cost of an in-house data team. We build the data architecture, design the reporting framework, and deliver the regular insight that turns raw business data into commercial decisions.
The Pain We Solve
You may recognise yourself in one of these.
Three audience scenarios · because the same service produces a different transformation depending on where you are in the business journey.
Scenario 1
The business making major commercial decisions based on gut instinct because the data is unavailable or untrusted
The spreadsheets exist but they are inconsistent, manually maintained, and two weeks behind. When the CEO asks what is actually happening in the business, nobody has a reliable answer — and decisions get made on the basis of whoever presents most confidently.
Scenario 2
The marketing or sales team that cannot measure what is working
Budget is being allocated across channels, campaigns, and activities — but the attribution is non-existent and the reporting is too lagged to inform decisions in-flight. Money is being spent on assumption rather than evidence.
Scenario 3
The business that has data locked in five different systems that have never been connected
CRM, finance system, website analytics, email platform, and project management tool are all generating data — in separate, incompatible formats that nobody has ever integrated. The full picture has never been visible in one place.
The Impact It Creates
The Moment You Will Feel the Difference.
Business decisions made with reliable, timely data rather than instinct and assumption
Marketing and commercial investment directed to what evidence shows is working
Operational and financial performance visible in real time through a single dashboard
Data infrastructure that scales with the business rather than requiring periodic rebuild
What You Receive
The Specific Deliverables.
Tangible outputs · documented, dated, and yours to keep.
- Data audit — sources, quality, gaps, and integration opportunities
- Data architecture design — how data flows, is stored, and is accessed
- Dashboard and reporting framework — operational, commercial, and financial
- Data integration and pipeline setup
- Monthly insight reporting — what the data is telling us and what to do about it
- Data literacy programme for the leadership team
The Outcome
Where You Will Be on the Other Side.
The business has a reliable, integrated, and actionable view of its own performance — with the data infrastructure to make faster, better decisions and the regular insight delivery that means intelligence is built into how the business operates rather than bolted on as an afterthought.
Primary Focus
Building and managing the data infrastructure, dashboards, and insight delivery that turns business data into commercial decisions.
KPI Measurement
- Data coverage completeness across business functions
- Decision latency — time from question to reliable answer
- Reporting accuracy score
- Commercial decisions attributed to data insight
- Leadership data literacy score
Investment & ROI
Pricing Engineered Around the Value You Create.
Every engagement is sized against the value we believe we can create with you · the fee is always a fraction of the outcome. Four tiers · so the investment matches your stage of business.
Tier 1
Foundations
£5,000 – £15,000
Right for
Pre-startup, startup, and micro-business founders ready to build on evidence rather than instinct.
Typical Value Created
£100K+ in retention savings, NPS lift, and reduced churn
Engagement
4 – 8 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 2
Acceleration
£15,000 – £50,000
Right for
Growing SMEs and established small businesses ready to scale a working model into the next revenue band.
Typical Value Created
£500K – £5M in customer-lifetime-value expansion and operational efficiency
Engagement
8 – 16 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 3
Transformation
£50,000 – £250,000
Right for
Medium enterprises and scale-stage businesses ready to commit to a multi-quarter, organisation-wide shift.
Typical Value Created
£2M – £20M in customer-base appreciation and recurring-revenue protection
Engagement
3 – 9 months
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 4
Enterprise
£250,000 – £2M+
Right for
Large enterprises, global operators, and complex organisations ready for a multi-year strategic partnership.
Typical Value Created
£10M+ in customer-economics transformation, retention infrastructure, and renewal scale
Engagement
12 months and onward
Target Return
5 – 10× ROI
within 12 – 18 months
Why We Price This Way
Every engagement is sized around the value we believe we can create with you. The fee is always a fraction of the outcome · typically 10 – 20% of the expected first-year return.
This is how we make sure pricing aligns with results. The conversation is never “what does this cost?” · it is always “what is this worth to your business?” We answer that together in the first call, transparently, and decide the right tier from there.
If we cannot articulate a credible 5–10× return for your specific situation, we will tell you in the first call. That honesty is part of why our clients trust us with the work that matters most.
Why This Conversation Matters
“The difference between businesses that scale intelligently and those that scale by trial and error is usually data. Not more data — the right data, in the right format, at the right time. We build the function that delivers it.”
A 90-minute structured strategy session · produces a usable roadmap whether you engage further or not.
More in Phase 6