Phase 4 · Product / Service Development · Build What You Can Actually Deliver
Automation
Every repetitive task in your business that has not been automated is a tax · paid in time, errors, and human attention you could have used elsewhere.
We identify, design, and implement the automations that remove repetitive work from human hands · in operations, marketing, sales, support, finance, and back-office · so the team can focus on what only humans can do.
The Pain We Solve
You may recognise yourself in one of these.
Three audience scenarios · because the same service produces a different transformation depending on where you are in the business journey.
Scenario 1
The startup losing founder time to manual work
The founder is doing operational work that could be automated for £200 a month · and missing strategic work that costs £20,000 a month of opportunity.
Scenario 2
The SME drowning in manual processes
Each customer order requires hours of manual coordination across systems. The cost of one more customer is rising · because the system has not been automated.
Scenario 3
The enterprise paying for legacy manual processes at scale
Hundreds of staff are doing repetitive tasks that could be automated. The cost is enormous · and the business has been carrying it because the change feels too big to start.
The Impact It Creates
The Moment You Will Feel the Difference.
Hours per week recovered across the team
Errors and inconsistencies caused by manual work eliminated
Cost per customer or transaction drops measurably
The team focuses on judgement work, not repetition
What You Receive
The Specific Deliverables.
Tangible outputs · documented, dated, and yours to keep.
- Automation audit across functions
- ROI-prioritised automation roadmap
- Workflow design and tool selection
- Implementation and integration
- Training and change management
- Performance measurement and ongoing optimisation
The Outcome
Where You Will Be on the Other Side.
The business runs with materially less manual effort. The team is freed to do work that requires judgement; the cost base reduces; and the customer experiences a faster, more consistent service. Automation becomes a compounding asset.
Investment & ROI
Pricing Engineered Around the Value You Create.
Every engagement is sized against the value we believe we can create with you · the fee is always a fraction of the outcome. Four tiers · so the investment matches your stage of business.
Tier 1
Foundations
£5,000 – £15,000
Right for
Pre-startup, startup, and micro-business founders ready to build on evidence rather than instinct.
Typical Value Created
£100K+ in product-market fit acceleration and reduced rebuild waste
Engagement
4 – 8 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 2
Acceleration
£15,000 – £50,000
Right for
Growing SMEs and established small businesses ready to scale a working model into the next revenue band.
Typical Value Created
£500K – £5M in scalable delivery capability and operational margin expansion
Engagement
8 – 16 weeks
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 3
Transformation
£50,000 – £250,000
Right for
Medium enterprises and scale-stage businesses ready to commit to a multi-quarter, organisation-wide shift.
Typical Value Created
£2M – £20M in product economics, retention, and capability advantage
Engagement
3 – 9 months
Target Return
5 – 10× ROI
within 12 – 18 months
Tier 4
Enterprise
£250,000 – £2M+
Right for
Large enterprises, global operators, and complex organisations ready for a multi-year strategic partnership.
Typical Value Created
£10M+ in capability transformation, digital re-platforming, and operational moat
Engagement
12 months and onward
Target Return
5 – 10× ROI
within 12 – 18 months
Why We Price This Way
Every engagement is sized around the value we believe we can create with you. The fee is always a fraction of the outcome · typically 10 – 20% of the expected first-year return.
This is how we make sure pricing aligns with results. The conversation is never “what does this cost?” · it is always “what is this worth to your business?” We answer that together in the first call, transparently, and decide the right tier from there.
If we cannot articulate a credible 5–10× return for your specific situation, we will tell you in the first call. That honesty is part of why our clients trust us with the work that matters most.
Why This Conversation Matters
“Every hour your team spends doing something a machine could do is an hour they did not spend doing something only humans can. Automation is the discipline of making that trade explicit · and choosing the right side of it.”
A 90-minute structured strategy session · produces a usable roadmap whether you engage further or not.
More in Phase 4