ChecklistStage 2 — Micro & Scale-Up5 min read

Key-Person Dependency Checklist

What happens if you get hit by a bus — fix the gaps.

If the bus hits you on Monday, the business should mourn you on Tuesday — not collapse. Every gap between 'mourn' and 'collapse' is an operational debt you owe your team.

The Insight

The key-person audit is brutal because it shows you exactly which relationships, passwords, and decisions exist only inside one human's head. Every 'only I know' is a fragility — and fragility compounds. Build a business that survives any one human, including you.

01

Systems, Access, and Credentials

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Paper this down. Most businesses find they are one laptop theft away from chaos, and don't know it until it happens.

02

Relationships and Customers

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Single-threading the top-value relationships is the fastest business suicide — customers stay with the person, not the brand, unless you deliberately engineer the opposite.

03

Decisions and Playbooks

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If not, those decisions will freeze when you disappear — and the business will freeze with them. It's to make the business temporarily OK without you.

The Takeaway

Run the audit this month. Fix the red flags within 60 days. The freedom you gain — from holiday without anxiety, from one-hour mornings, from being able to take a real sabbatical — is enormous, and it only exists on the other side of this work.

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